ZERO Commissions | Best in Industry Online Ordering | Customisable | Customer Engagement | Customer Reporting | POS Integrations | Website Ordering | Mobile App Ordering | Multi-Venue Capable | You Own the Customer Data | and much more...
Pick Up and Delivery
Best in class online ordering for hospitality venues - from single locations to large multi-venue businesses.
Customers place their orders directly at the table using their own device, cutting down on contact time and reducing staff costs
Range of Businesses
Convenience stores, butchers, flower shops, retail stores, caterers and more. Our solution fits many business types.
Simple to use with powerful marketing functionality built in
Create the perfect guest ordering experience for your customers.
Simple, Straightforward Ordering
Designed to make ordering simple and easy for your customers, so you get the maximum number of orders.
Turn your website visitors into loyal customers. The key to successful online ordering is to make the process as simple and easy as it can be from a customers' perspective. Our system makes ordering a breeze no matter what device your customer is using.
Mobile App Ordering
Engage customers and take orders directly on their mobile devices via your stunning, custom-branded mobile app.
Your online ordering site can be modified to fit your brand so that you present a consistent brand image to your customers, whatever online space they find you on.
10% of your customers will want to order in advance. Our system allows people to order 24/7 for any time in the future, matching your opening times perfectly.
Accept Credit Cards
Let customers easily pay with a card and save it securely on file to speed repeat ordering.
Using your own gateway means you get your money quickly - there's no waiting around for 2 weeks or more with our system
View in-depth reports on your ordering to ascertain what products and selling the best, and who your best customers are. Use the reports to adjust your menu items and pricing and reward your best customers.
Simple and effective ways to keep in touch with your customers and keep them coming back for more.
Entice your customers with discounts and gifts to promote special offers, reward loyal customers, or apologise for negative experiences.
Feedback surveys let your customers tell you when they had a good or bad experience. Use this critical information to build loyalty. Feedback is emailed to you directly in our mobile friendly templates so you can read and respond at a moments notice.
Our integrated email marketing lets you easily connect with your customer base. As customers order, they can opt-in to your database and email list. Want to use a more advanced email marketing provider? We integrate with other systems as well!
Send targeted automated emails to your customers to improve retention and loyalty like:
- Customer Retention: Send an automatic email with a special offer to customers that haven't ordered for 30 days
- New Customers: customer's first order, send them a Thank You note and ask how their experience was
- Rewards: When a customer has spent over $300 with you send them a coupon for being such a great customer
With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders. Unlike SMS marketing which can be expensive, using push notifications is free - all part of the monthly plan.
Get More and Bigger Orders
The features below help you to increase ticket size and promote repeat sales - your customers will thank you for it.
Cross selling is a proven way of increasing your average ticket size. Our system has built in artificial intelligence that learns which items cross sell the best.
Easy Repeat Ordering
Remove friction from the ordering process by allowing your customers to repeat past orders with a single click.
Provide incentives for viral sharing on social media, such as Facebook and Twitter.
Use rich images to entice sales and spruce up your menu. It's easy to upload your pictures and make your menu look great.
Flexibility Built In
Make the system work for you the way you want it to based on your current set up and needs.
When an order comes in, we'll make sure you're notified. The following notification options are available, and can be combined:
- Android Tablet Management App
- Automatic Print (including to receipt printers)
- POS Integration
- Automated Phone Call
- Email Notification
Set custom delivery zones, fees, and time estimates, so you can make delivery work perfectly for your business.
Item Options / Modifiers
Create sets of options, so customers can select exactly what they want. Our options system is extremely flexible and can support many pricing scenarios, including half/half pizza toppings.
Options can also be used to upsell customers to further increase ticket size!
Customise your checkout fields
Customisable fields let you collect the information you want from customers. Want to ask a certain question at checkout? We've got you covered.
A few examples we've seen:
- Suite Number
- Room Number
- House Account Number or Name
- Pick-up Location
Custom Taxes / Fees
Define custom taxes or fees needed for compliance with local laws, such as bag fees. You can also set convenience charges or built-in gratuities.
Use custom styles to tailor the look and feel of your menu to fit your brand. This can be a little technical, but for a web developer, it provides a lot of flexibility and control.
3rd Party Integrations
We provide integrations to third-party platforms so you can leverage other services, instead of being locked into our set of available services. Integrations include:
POS Systems | Email Marketing Software | Loyalty Software and more...
POS Integrations to Streamline Operations
Our POS integrations make online orders flow seamlessly into your Point of Sale System. Save time and money today with POS-integrated online ordering.
Micros POS Integration
LAVU POS Integration
Aldelo POS Integration
POSitouch POS Integration
Focus POS Integration
Revel Systems POS Integration
Brink POS Integration
SPEEDLINE POS Integration
Upserve POS Integration
Toast (Beta) POS Integration
Ordermark POS Integration
IssaCheckmate (Beta) POS Integration
Secure & Stable
We take system performance and online security seriously.
Engineered for Stability and Performance
Our customers trust us to process millions of dollars in sales. We use the Amazon and Microsoft Azure cloud platforms to provide best-in-class performance, security, and scalability.
Secure and PCI Compliant
We don't cut any corners when it comes to data security.
Bank-grade 256-bit SSL security protects your customers' information at checkout, and the payment system we use is Level 1 PCI compliant, the highest level available.
We work with your credit card processor to minimize fraud and chargebacks, using AVS and CVV validation to verify the cardholder's information.
Want to further reduce chargebacks? Add LevelUp for chargeback-free processing!